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Collections in bad weather

Windy weather

If the weather is very windy please make sure your rubbish is as sheltered as possible and all lids are closed.

You are responsible for making sure your rubbish and recycling does not cause littering. Our crews will pick up any rubbish which they drop.

Snow and ice

We may not be able to make a collection if the weather is particularly bad and it would be dangerous for the crews to go out in the lorries. If they are not able to leave the depot safely then we cannot do the collection rounds even if parts of the district are clear.

Updates will be available on:

Or phone 01285 623123 for an automated update.

Making up missed collections

We aim to return to collect general waste the next day if the weather improves. If this is not possible then please leave your bin out for your next collection day.

Recycling lorries will try and make up the missed collection. If this does not happen then please leave your recycling out for your next collection day.

We do not make up missed food waste or garden waste collections.