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Coronavirus (COVID-19) For information on changes to our services, how to get help, support your community, advice and grants for employers and businesses visit our Coronavirus pages.

Get help with your collection

If you have difficulty putting your bins out we may be able to help with an assisted collection. The crew will collect the bins and return them to outside your home.

You can get help with your bins if you have:

  • ill health
  • a permanent disability
  • infirmity
  • no-one else at your property able to put the bins out

Contact us to request an assisted collection.

Your bins and boxes would need to be accessible outside your house as we cannot go into your house.