Getting rid of large items

If you have a large item which you are unable to take to a recycling centre you can book a bulky waste collection.

Changes to bulky waste collection

Due to changes in legislation around the disposal and recycling of upholstered seating we have had to change the way we collect larger items.

Although all booked items will still be collected on the date advised in your confirmation email, this does mean we may need to collect some items separately so your collection may be completed in 2 parts.

Charges for bulky waste collection

The cost is £27.50 for up to three items. Additional items will be an extra £5.50 each. We can collect a maximum of six items. Council tax and housing benefit claimants who provide their claim reference number when booking the service will receive a 50% reduction. See details below of what we can and can't collect.

Please note: This collection service is not available on bank holidays.

Book a bulky waste collection

Collections are from 7am and you will need to leave the items where they can be easily accessed, for example, where you normally leave your bins. We cannot help with moving them from your house.

We are unable to collect commercial waste or do house clearances.

What we will collect

The types of items we are able to collect:

furniture: for example, tables, chairs, drawers, bed frames or bases, mattresses, shelves, mirrors
white goods: for example, fridges, washing machines
large electrical items: for example, televisions, microwaves, electric fires
outdoor equipment: for example bikes, lawnmowers (not ride-on), children’s play equipment

What we cannot collect

We are unable to collect the following:

kitchen units
bathroom suites
plasterboard
flooring
windows
bricks and blocks
radiators and night storage heaters
sheds
DIY waste

Terms and conditions

All items must be presented together outside for collection by 7am on the agreed day of collection.

All items must be:

accessible at the kerbside, if this is not possible or your property is accessed by a private road contact us before booking.
easily accessible for the Recycling Operatives
presented in a safe fashion which does not cause any obstruction or danger to the public
emptied before collection

If that will not be possible call us on 01285 623000 because we may not be able to collect your items.

This service is for household items from residential premises only and no DIY, commercial or industrial waste will be collected.

All items must match the description given at the time of booking the bulky item collection.

Once booked, no amendments can be made to the booking and no refunds are given. If items are left out for collection and are taken before the collection date, no monies can be refunded.

We reserve the right to cancel or amend the booking.