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Coronavirus (COVID-19) For information on changes to our services, what you can do to protect yourself, support your community and guidance to assist employers and businesses visit our Coronavirus pages.

Coronavirus - Council tax and benefits

If you are employed and cannot currently work

A government grant will be available to employers to cover 80% of the salary with effect from 1 March 2020. Your employer will need to apply for this grant with to Her Majesty’s Revenues & Customs (HMRC).

You will need to let us know you are not working and send us an email or text from your employer confirming it. We will then update your claim for Housing Benefit and Council Tax Support. When you return to work and your normal wage your claim will be updated.

If you receive Universal Credit and Council Tax Support, you should update your online journal and provide any information or evidence required. We get sent the Universal Credit decision and will update your Council Tax Support claim.

If you are self-employed and cannot currently work

Continue to check the GOV.UK website for further updates as to any assistance you can apply for.

If you receive Housing Benefit or Council Tax Support, let us know in writing or email the date you stopped being able to work. We will update your claim to reflect the change in your income.

If you receive Universal Credit and Council Tax Support update your online journal so that they can update your details. The minimum earnings floor for self-employed people is being removed so you should see an increase in your assistance from them. Once your Universal Credit has been updated, we will update your Council Tax Support claim using their decision

Council Tax Support and help with your rent

You can apply for Council Tax Support by completing the form on the Council Tax Support page and emailing it back to Or you can call 01285 623000  to request a form.

If you need help with your rent, you will need to make a claim for Universal Credit

If you rent and you need additional assistance with those payments, you can apply to the Discretionary Housing Payment scheme.

Additional financial help

There are some changes that have been announced but as yet we have not received full details from the Government:

  • Local Housing Allowance the rates are due to be increased which may result in an increase in the amount of Housing Benefit or housing element of Universal Credit that you receive.
  • Universal Credit Standard Allowance is due to be increased giving you more assistance from Universal Credit.
  • Working Tax Credit basic element is due to be increased.
  • an additional £150 Council Tax Support payment for those working age already in receipt of Council Tax Support, this will be credited to your council tax account