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If your property has recently been flooded, please let us know so we can record your issue and help assist with any support and advice: Report flooding form. Further support can be found on our flooding advice pages.

Backdating benefit

Normally your application will be assessed and the amount of benefit calculated from the Monday after the date of your application.

In some circumstances we understand it may not be possible to apply immediately so we may be able to backdate your application.

Some examples where we may be able to backdate your benefits are:

  • if you were ill and there was no-one to apply for you
  • you were in hospital
  • there was a bereavement in your family
  • you were unable to handle your own affairs.

Evidence to support your request

If you can provide evidence to support your application we will be able to process your application more quickly. Examples of evidence are:

  • a letter from your GP to support a medical reason
  • a letter from your social worker

We can backdate applications for the following number of months before your request for backdating:

  • a maximum of one month if you are of working age and claiming Housing Benefit
  • a maximum of six months if you are of working age and claiming Council Tax Support
  • a maximum of three months if you are a pensioner

When your application has been processed we will write to you to let you know our decision.