Blocked drains and sewers
If your property is connected to a main sewer, it will drain through a private drain or sewer and into the public sewer. The private section within your property boundary is your responsibility and you are expected to deal with any drainage problems / repairs.
If you suspect a public sewer problem contact the water utility that services your area:
- Thames Water(opens in a new window)
0800 316 9800
0800 316 9898 (Minicom or Typetalk) - Severn Trent Water(opens in a new window)
0800 7834 444 - Wessex Water(opens in a new window)
0845 6004 600
A public sewer is the responsibility of the water company and is generally referred to as the main sewer.
For records of public sewers within the area you will need to contact your water supplier.
If you are moving home
We strongly advise you find out the extent of your responsibilities if you are moving home. For newly built houses, we suggest that developers lay their drainage systems to water company specifications so that they can become their responsibility. Ask your solicitor to check.