Cotswold Careline service celebrates providing peace of mind for 30 years

Release date: 9 October 2018

Cotswold Careline is celebrating 30 years of providing peace of mind for the local community through its 24-hour emergency monitoring service that assists with living an independent lifestyle.  The service offers support and reassurance to those that need it most, simply at the touch of a button.

Traditionally aimed at the elderly the service now provides support for those who find themselves in vulnerable situations such as recently being discharged from hospital , those with a disability or those who have been victims of domestic abuse. 

Our professional, friendly and experienced team are available to offer guidance and advice and can visit you at home to discuss individual needs.  Over the next month, local leisure centres will house displays, with a wealth of information and free commemorative cotton shopping bags will be given away free so do pop along and find out more!

From humble beginnings 30 years ago, Cotswold Careline now keeps over 800 clients safe in and around the area.  A recent client said: “The service provided is invaluable in allowing Mum to live independently in her own home; it’s so reassuring to know that help is available at a push of a button.  The police-approved key safe also ensures there is a secure way for help to enter her home in an emergency”.

Deb Hughes, Operations Manager commented: “From an idea 30 years ago about how best to keep the elderly in our local community safe, the service has now grown and prospered and provides a vital link to keeping many vulnerable people safe by simply pressing a button”.

Cllr Stephen Hirst, Cabinet member for Health issues said:“This service has expanded to embrace anyone in the community who is vulnerable and needs added peace of mind.  As well as helping elderly residents, we can help people who have divorced and are suddenly living on their own; victims of crime; disabled people who want to live independently; people escaping domestic violence; and others who  are terminally ill”.

“Anyone who is interested in Careline, whether for themselves or a loved one, can call us for a free no-obligation appointment.  There is no pressure at all.  Our aim is to keep our community safe and provide them with reassurance and support to live their lives independently “.

For an informal chat about our service or to arrange a home visit please call a member of the Cotswold Careline team on 01594 810000 or email



Cotswold District Council
Trinity Road