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If your property has recently been flooded, please let us know so we can record your issue and help assist with any support and advice: Report flooding form. Further support can be found on our flooding advice pages.

High hedges

Definition of a high hedge

High hedges are covered by Part 8 of the Anti-Social Behaviour Act 2003.

In this Act a high hedge is defined as two or more evergreen or semi-evergreen trees or shrubs, which are over two metres tall. They must be in the ownership of someone else and must be affecting your enjoyment of your home or garden (either as an owner or as a tenant). 

Dealing with a high hedge problem

First steps if you think a hedge is too high

We are unable to become involved in a high hedge dispute until you have tried to resolve the problem yourself, for example by talking to your neighbour about the problem and/or asking a third party to step in and mediate.

The following websites provide useful help and advice:

We use the following guidance to decide if it's a complaint:

Submitting a complaint

Please fill in the high hedges complaint form and send it with the following:

  • relevant photos and plans
  • evidence of attempts to resolve the issue amicably
  • fee: £550 (or £100 if you receive Housing Benefit or Council Tax Support)

Please send copies of all the documents to the owner of the hedge as well. 

What happens to the complaint?

We will assess the information you send and any additional information from the owner of the hedge. We will also carry out a site visit to both yours and the owner's properties.

If we think the complaint is valid we will issue a remedial notice. This notice will detail the work needed to address the high hedge problem and prevent it happening again. The notice cannot require works that would lead to the death of the hedge by excessive trimming, require the hedge to be cut down to less than 2m in height, or be removed completely. 

If the work detailed in the notice is not carried out, the hedge owner could be prosecuted and fined.

Rights of appeal

Both the complainant and the hedge owner can appeal against our decision. For more information about appeals and the time limits please see: