Report a missed collection
Due to a vehicle breakdown over the bank holiday weekend, we are currently delayed on collections that require a smaller vehicle to access properties.
The vehicle should be repaired by Thursday.
Services impacted by the breakdown include refuse and green waste. Properties affected are being recorded and crews will return as soon as possible to collect the waste
Service failures (24/04/25)
Parts of:
Northleach
Chedworth
Rencomb
Fossebridge
Eastington
Harnhill
Driffield
Report a missed collection
If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.
Before reporting a missed bin please make sure that:
- you had put the bin out by 7am
- there was no extra waste by the side of the bin
- any recycling was in the correct boxes
- your garden waste bin had a valid licence
- bin lids were closed
What happens next
We aim to return to collect within three working days from the day that the miss is reported.
There may have been a reason why your collection was missed, for example, not being able to access the property, contaminated or overflowing rubbish. We will let you know if this is the case.