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Report a missed collection

Update Tuesday 17 May 2022

Our crew were unable to access Arlington Row, Bibury today due to roadworks. Please leave your recycling at your usual collection point and they will attempt to return later on this week.

Update Monday 16 May 2022

We were unable to complete our round collections at the following addresses today. If your street was missed (below) then please present your bin again by 7am tomorrow morning when the crew will return. Apologies for any inconvenience caused.

Location

Collection type

Parts of Ebrington

Aldsworth Road, Bibury

Arlington Row, Bibury

Church Road, Bibury

Saxon Fields, Ebrington

Recycling 

Recycling 

Recycling

Recycling

Recyling

Report

If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.

Before reporting a missed bin please make sure that:

  • you had put the bin out by 7am
  • there was no extra waste by the side of the bin
  • any recycling was in the correct boxes
  • your garden waste bin had a valid licence
  • bin lids were closed
Report a missed collection

What happens next

We aim to return to collect within three working days.

There may have been a reason why your collection was missed, for example, not being able to access the property, contaminated or overflowing rubbish. We will let you know if this is the case.