Report a missed collection

Update Friday 29 September

We were unable to complete our round collections at the following addresses. If your street was missed (below) then please re-present them by 7am Monday and our crew will return as soon as possible. Apologies for any inconvenience caused.

Location	Collection Type
New Rissington Parts of Upper Rissington Areas of Northleach Sherborne Eastington Coln St Dennis Coln St Rodgers Calcut Winson Arlington Hilcot End Ampney St Peter Ampney Crucis Fossebridge	Garden

Report

If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.

Before reporting a missed bin please make sure that:

you had put the bin out by 7am

there was no extra waste by the side of the bin

any recycling was in the correct boxes

your garden waste bin had a valid licence

bin lids were closed

What happens next

We aim to return to collect within three working days.

There may have been a reason why your collection was missed, for example, not being able to access the property, contaminated or overflowing rubbish. We will let you know if this is the case.

Related Pages

• Check your collection day
• Recycling banks and centres
• Getting rid of large items
• Collections in bad weather