Report a missed collection
Due to the current warm weather conditions, waste collection crews across the district will be starting their rounds earlier than usual for the remainder of this week. Collections will begin at 6:00am instead of the usual 6:30am.This adjustment helps ensure the health and safety of our collection teams during periods of high temperature.To avoid missed collections, residents are kindly asked to place their waste and recycling bins out the night before their scheduled collection day or no later than 6:00am on the day itself.
Service Failures 17/06
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Waste Type |
Street |
Town/Village |
|
Recycling |
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Lower/Upper Oddington
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Report a missed collection
If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.
Before reporting a missed bin please make sure that:
- you had put the bin out by 7am
- there was no extra waste by the side of the bin
- any recycling was in the correct boxes
- your garden waste bin had a valid licence
- bin lids were closed
What happens next
We aim to return to collect within three working days from the day that the miss is reported.
There may have been a reason why your collection was missed, for example, not being able to access the property, contaminated or overflowing rubbish. We will let you know if this is the case.