Report a missed collection

Update Friday 26 July

We were unable to complete our collections at the following addresses. If your street was missed (below) then please leave your containers out or re-present them by 7am tomorrow (and again on Monday if not collected). We are experiencing delays in returning to reported missed collections and are trying to return as soon as we can. Please continue to report any missed collection if your area is not listed below. Apologies for any inconvenience caused. 

Location	Collection type
Cirencester: Barton Lane, Gloucester Street (only narrow access), Albion Street Parts of Caudle Green Parts of Stratton	Refuse
Cirencester: Albion Street Tetbury: Cattle Lane   Fairford: Sunhill Close, The Garretts, Waterloo Lane, West End Gardens, Longlands Parts of Stratton Parts of Duntisbourne Abbotts Parts of Edgeworth Parts of Duntisbourne Leer Parts of Frampton Mansell Parts of Sapperton	Recycling
Parts of Tetbury	Food
Tetbury: Cattle Lane  Parts of Elkstone Parts of Cockleford Parts of Nettleton Parts of Coberley Parts of Salterley Grange Parts of Duntisbourne Abbots Parts of Duntisbourne Leer	Garden

Report a missed collection

If your bin or recycling has not been collected you can report it as missed after 4pm on collection day. You need to let us know within two days of the missed collection.

Before reporting a missed bin please make sure that:

• you had put the bin out by 7am
• there was no extra waste by the side of the bin
• any recycling was in the correct boxes
• your garden waste bin had a valid licence
• bin lids were closed

What happens next

We aim to return to collect within three working days.

There may have been a reason why your collection was missed, for example, not being able to access the property, contaminated or overflowing rubbish. We will let you know if this is the case.

Related Pages

• Check your collection day
• Recycling banks and centres
• Getting rid of large items
• Collections in bad weather