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Warm and Well

Warm and Well offers free energy advice and help to local residents. The service is run by Severn Wye Energy Agency on behalf of the Cotswold District Council and the six other councils in Gloucestershire and South Gloucestershire.

In addition, Warm and Well administer energy efficiency grants on behalf of the council, which can be used to make a range of home energy improvements. Subject to eligibility, grants are available for:

  • heating
  • insulation
  • replacement windows/doors
  • renewable energy options such as solar and air source heat pumps

If your household income is under £30,000 and you privately own or rent an inefficient property, you could qualify for support.

Call Warm and Well free on 0800 500 3076 to speak to one of their friendly and professional advisers. They can support you with the grant application process and offer advice on using energy in the home. You can also make an enquiry on the Warm and Well website. To find out more about the grant schemes available via the Warm and Well project, visit the Grants and Funding section of their website. More information on how they store and protect your personal data can be found at

Are you struggling with your energy bills?

As well as their energy advice line, Warm and Well also has a dedicated Energy Advocate who works across the county to make sure that no one has to struggle with their energy bills alone. They hold regular drop-ins, work with local community groups and carry out home visits, to tailor their support to residents’ needs. An Energy Advocate can help you take control if dealing with your home energy is becoming overwhelming.

They can support you with a range of issues:

  • Managing fuel debt and large energy bills
  • Accessing emergency credit and grant funding for energy efficiency improvements
  • Home visits to understand how you use energy at home, and how to reduce it
  • Access to further local support services where necessary

Call Warm and Well on 0800 500 3076 (Monday-Friday, 9am to 5pm) or contact their Energy Advocate via the Warm and Well website.

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Link to Energy is an online database designed to help you find sustainable energy installers and tradespeople in your area. Just enter your postcode or the name of your town or village and the database will do the rest. You can narrow down the results according to the type of work you’re looking to have done, including boiler installation, insulation and all forms of renewable energy.

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